Privacy Policy
SEPTEMBER 2025
At Equilibrium Social Wellness Club (“Equilibrium,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book services, attend our sessions, or engage with us online or in person.
1. INFORMATION WE COLLECT
We collect personal information in the following ways:
a. Information You Provide Directly
Name, email, phone number
Billing or payment information
Booking and membership details
Wellness preferences or session history (if voluntarily shared)
Messages or inquiries sent through our website or contact form
b. Information Collected Automatically
IP address and browser type
Site usage data via cookies or analytics tools
Device type, operating system, and geographic region
2. HOW WE USE YOUR INFORMATION
We use your personal information to:
Schedule and manage bookings or memberships
Send appointment confirmations and updates
Respond to your inquiries or support requests
Share newsletters, wellness insights, and event invitations (with your consent)
Improve our services and digital experience
Comply with legal obligations or enforce our terms
3. SHARING YOUR INFORMATION
We do not sell your personal information. We may share your data with:
Third-party booking or payment processors (e.g., Mindbody, Stripe)
Email marketing platforms (for newsletters, if you opt-in)
Service providers who help us operate the website or manage club operations
Legal authorities if required by law
4. COOKIES & ANALYTICS
Our site uses cookies to enhance your browsing experience. These cookies may collect anonymized data about your behavior on our site. You can adjust your browser settings to block or delete cookies at any time.
5. DATA SECURITY
We take precautions to protect your information using secure systems and tools. However, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and be mindful when sharing sensitive information online.
6. YOUR RIGHTS & CHOICES
You have the right to:
Request access to or correction of your data
Unsubscribe from marketing emails at any time
Request deletion of your information (subject to legal or operational retention needs)
To update or remove your data, please contact us at [insert contact email].
7. THIRD-PARTY LINKS
Our site may contain links to external websites. We are not responsible for the privacy practices of other sites and encourage you to read their policies before providing personal information.
8. CHILDREN’S PRIVACY
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.
9. UPDATES TO THIS POLICY
We may update this Privacy Policy periodically. Changes will be posted here with the new effective date. Continued use of our site after updates implies your acceptance.
10. CONTACT US
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email:
reserve@equilibriumsocialwellness.com
Mailing Address:
10910 Manchester Rd Saint Louis, MO 63122 United States